Contact
Email namlluolim314@gmail.com and we'll get back to you as soon as we can — usually within a couple of days.
Please include your iOS version and a description of what happened. Screenshots help a lot.
Frequently asked
How do I connect my Bambu Lab printer?
Open the Spools tab and tap the Bambu button, then Connect Printer. You'll sign in with your Bambu account; your credentials go directly to Bambu and are never stored by us. Printer sync requires an AMS and a cloud-connected printer.
How do I restore my Pro purchase?
Open Settings (gear icon on the Dashboard) → Restore Purchase. Make sure you're signed into the same Apple Account that made the purchase.
Where is my data stored?
On your device. Spools, prints, and drying history never leave your iPhone except for the specific AI features described in our privacy policy.
The AI search or color scan isn't working.
Both features need an internet connection. If you're online and it still fails, please email us — include what you typed or scanned so we can reproduce it.